Our consultants use their deep consulting and technical knowledge to ensure they understand your fundamental issues, share your goals and can drive radical changes at your organization. We not only offer high-quality software designed specifically for our customers, but also we deliver client-focused, world-class expertise that helps them achieve lasting results.
The effective delivery of any project requires a tested delivery mechanism. Our proven methodology enables us to deliver mission-critical project “on-time” and “on-budget”, keeping visible control of project lifecycles and project budgets. Best practices, and lessons learnt from our numerous cross-industry client engagements are applied to every project in order to deliver the best solution.
Rosmiman Software Corporation Support Services are deployed to enable a true 24×7 support infrastructure. Support requests are handled through telephone, e-mail and the web. Our Online Support Services are available 24 hours a day to customers and partners with current support contracts. Using our support portals, you can submit online service requests and track their progress, escalate issues to live technical support specialists and access information in our expansive Knowledge Base.
Training is provided as part of the implementation process by our consultans and system engineers. Further training is provided for customers who wish to learn more about certain aspects of the software such as Rosmiman® Management and Report Writing (Crystal Reports©). These training days can be completed at your offices, additionally we hold regular training days at various venues.
Rosmiman® SmartCloud Service by Monthly Subscription
Rosmiman Software Corporation offers our clients the possibility of using their ROSMIMAN® solution for Asset Management and Maintenance, by paying a monthly fee, to use applications deployed over the internet, thanks to our SaaS (Software as a Service) model.
The ROSMIMAN® SmartCloud service solves issues concerning many companies nowadays, such as:
- The lack of specialized IT resources
- The need of a faster activity start
- Adapting to the growth and the fast evolution of computing applications
- The high fix costs required to acquire the Software licences and updates