Assets & Facilities maintenance management for the Dasman Diabetes Institute in Kuwait City, Kuwait.
ROSMIMAN® Facilities helps Dasman Diabetes Institute reducing response times, controlling SLAs & KPIs, cost savings, labour and resources planning, cost effective PPMs,
improve communication and follow-up with requestors and final end users.
The Dasman Diabetes Institute was officially inaugurated on June 2006 by His Highness Sheikh Sabah Al-Ahmed Al-Jaber Al-Sabah the current Amir of the State of Kuwait.
Dasman Facilities & Services:
- Genome Center.
- Training Center.
- Imaging Center.
- Cell Therapy Center (coming soon)
- Clinical Skills Center.
- Wellness and Fitness Center.
- Research Facilities: 4 Direct Units & 2 Core Facilities
- Outpatient Clinics: General, Pharmacotherapy, Podiatry,
- Obstetrics/gynecology, Nephrology, Ophthalmology, Urology,Nutrition, Pediatrics, Neurology, Cardiology
- Dental, Mental Health, Radiology and Pump Clinic.
- Auditorium & Conference Facilities
- National Programme for Healthy Living
- Patient care management
- Diabetes Kuwait Resource Centre
- eLibary (Digital Library)
- Nutritional services
- Healthy cooking Kitchen
- Education & Training:
- eLearning Public
- Young generation/ schools
- Healthcare professionals
Through innovative technology, research and training the Dasman Diabetes Institute is developing a model health system in Primary & Secondary healthcare services. Such a system will be the most cost-effective approach to chronic disease diagnosis and management. This puts the citizen at the centre of the healthcare services.
Project needs & objectives:
The main objective of the project is to inventory all of the assets and facilities that should be maintained by internal and external service provides, establish the preventive programmed maintenance tasks (PPM), launch automatically the tasks with a frequency on time, centralize the requests regarding maintenance team through one basic solution linked to the helpdesk operators to provide the best quality maintenance service to the company.
The solution starts replacing the common paper-based workflow using worksheets to plan resources and employees related to tasks and also the notification system of requests and inquiries based on emails.
Basically, for the corrective maintenance, as usual, the process starts with a notification/request from a user that should an email to the maintenance department, without any other prove or method to testify that the work has been done. The solution of this problem is implementing a complete notification system that allows users to create a new request, attach documents and pictures, follow-up the advance of the task requested, giving the user the possibility to add messages through the application itself and cancel any task avoiding repetition od inquiries and reducing the number of calls to the maintenance department.
ROSMIMAN® Notifications Web is the solution that was implemented to solve the corrective maintenance workflow, allowing the final end users and the maintenance department to increase communications in a better and an efficient way.
The Preventive Planned Maintenance was another point to be modified in the common day workflow, as the main tasks are being subcontracted to a service provider, controlling the response times, SLAs and KPIs was a very spending time every end of the month to certificate the tasks done and to measure the effectiveness and efficiency of the service provider.
ROSMIMAN® Facilities is the solution to control the tasks related to the Preventive Programmed Maintenance. Using the internal included maintenance module, the tasks are created only once and assigned to families of assets, this feature brings efficiency at work when there is the need to create a new building or asset or project, simply by assigning the family to an asset/facility, the new entity will get all of the predefined PPM instructions, inspections, tasks lists and checkpoint that was previously created.
The solution was implemented for the following systems:
- Electro medicine
- Fire Alarm.
ROSMIMAN® Facilities helps Dasman Diabetes Institute reducing response times, controlling SLAs & KPIs, cost savings, labour and resources planning, cost effective PPMs, improve communication and follow-up with requestors and final end users.
About Rosmiman® Maintenance Management Software
EAM Enterprise Asset Management and CAFM Facility Management software for long and short-term planning, preventive, corrective and condition-based maintenance of all assets, equipment, facilities and infrastructures. Improve the performance of your assets and enhance business competitiveness with Rosmiman® Maintenance Management Software.
For more information
For more information about Rosmiman® Maintenance Management Software, please contact your nearest Rosmiman® Regional Sales Office